Jewellens is a lens with HI water content -moisturizing effect -UV protection -HI - oxygen⠀ -Blink actived moisture technology ___________________________________⠀⠀ All of Jewellens products are made in Korea with the best quality and CE 1023 certifications , KFDA, CFDA, JPAL, US FDA, KGMP, INNO – BIZ, R7D center, with various patents . ____________________________________⠀ WC/DIA/BC : 38%/14,2/8,6

Shipping

Returned package

The package can be returned back to us due to several reasons like an absence of receiver, insufficient address, miss delivery, etc., In this case, when we receive it, we will send the email and hold the package until you response us.

We accept all returns within 7 days of receipt as long as lens packs are not opened and in their original packaging. Customers are responsible for all shipping cost of the return. Once we received, we check the status of goods and processed the return with 3 business days. Shipping fee is non-refundable. We are only able to offer exchange of the same item. If you wish to exchange your item for other color/design, we suggest that you return it at your own cost for refund and make new purchase for the new item.

 

 

Damaged products

In the unlikely event that you receive an item that is damaged, incorrect or if there is an item missing, please contact Customer Service at contact@jewellens.com

Please provide the following details on hand:

 

- Image of Item/parcel(s) received :

- Name of Item :

- Order Number :

- Photo of damage Product :

- Reason :

 

After we check, we will try best to resolve the issue.